1. Data Controller

The controller responsible for the processing of the personal data collected through this website is Louis-realestate.

For any matter concerning the protection of your personal data or the exercise of your rights, you may contact us using the contact details provided on our website.

2. What personal data we collect

Depending on how you use the website or contact us, we may collect information such as:

• Full name
• Contact telephone number
• Email address
• Contact details and information you provide to us about the property you are interested in
• Preferences regarding the purchase, sale, lease or development of a property
• Information contained in the messages or requests you send through the website
• Technical data, such as IP address, device type, browser and information about your visit to the website, where permitted by applicable law.

We do not collect more personal data than is necessary for the respective purpose of processing.

3. For what purposes we use your data

The personal data you provide to us may be used for:

• Communicating with you following your request.
• Providing information about properties you are interested in.
• Organising and carrying out property viewings.
• Providing real estate brokerage services and supporting our cooperation.
• Assessing and managing requests to buy, sell or lease properties.
• Sending information or updates, where this is permitted and the required consent has been given.
• Improving the functionality, security and performance of the website.
• Complying with the legal obligations of the business.

4. Legal basis for processing

Personal data is processed, as the case may be, on the basis of one or more of the following legal bases:

• Your consent.
• The need to perform a contract or to take steps prior to entering into a contract.
• Our compliance with a legal obligation.
• The legitimate interest of the business, provided that your rights and freedoms do not override it.

Where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of the processing carried out before its withdrawal.

5. Transfer of personal data

Louis-realestate does not sell, rent or make available users’ personal data to third parties for commercial purposes.

Your data may be transferred only to partners, service providers or competent professionals, where this is necessary for the provision of our services or the fulfilment of legal obligations.

In any case, we take the necessary measures to ensure that your data is processed securely and in accordance with applicable law.

6. Data retention period

Personal data is retained only for as long as is necessary to fulfil the purpose for which it was collected or for as long as required by applicable law.

After the required period has elapsed, the data is securely deleted or anonymised, unless there is a legitimate reason for its further retention.

7. Security of personal data

We take appropriate technical and organisational measures to protect personal data against loss, destruction, unauthorised access, alteration or unlawful processing.

In addition, we restrict access to personal data only to those persons who need such access in order to perform their duties.

8. Cookies

Our website may use cookies and similar technologies for its proper operation, to improve the browsing experience, to analyse traffic and, where applicable, for promotional purposes.

Cookies that are not strictly necessary are used in accordance with your choices and your consent, where required.

You can manage or change your cookie preferences through the relevant website settings or your browser settings.

9. Your rights

Under the GDPR, and subject to the conditions laid down by law, you have the following rights:

• The right of access to your personal data.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure of your data (“right to be forgotten”).
• The right to restriction of processing.
• The right to object to processing.
• The right to data portability, where applicable.
• The right to withdraw your consent, where processing is based on it.

To exercise any of the above rights, you may contact us using the contact details on the website.

You also have the right to lodge a complaint with the competent data protection supervisory authority if you believe that the processing of your personal data infringes applicable law.

10. Personal data of minors

Our website and services are not directed at minors, and we do not seek to collect personal data of minors without the required parental or other legal consent.

11. Links to third-party websites

The website may contain links to third-party websites or services. Louis-realestate is not responsible for the personal data protection practices or the content of those websites. We recommend that users review the respective privacy policies before providing any personal data.

12. Changes to the Privacy Policy

This Privacy Policy may be amended or updated in order to reflect changes in legislation, in our services or in the way the website operates.

The current version will be available on our website, stating the date of the last update.

Last updated: [DATE]

13. Contact

For any questions regarding this Privacy Policy or to exercise your rights in relation to your personal data, you may contact us: